Shipping policy

Last Updated: 22 September 2026

At Sash Thee Label, we aim to provide a smooth and reliable delivery experience for every order.

This Shipping Policy explains how orders placed through https://sashthelabel.com/ are processed and delivered.

By placing an order with us, you agree to the terms of this Shipping Policy.

1. Shipping Availability

We currently offer shipping within India.

Orders are delivered to the shipping address provided by the customer during checkout.

We currently do not offer international shipping unless specifically stated on the website.

2. Order Processing

Orders are processed after successful payment confirmation.

We do not offer Cash on Delivery (COD). All orders must be paid online using the payment methods available at checkout.

Once an order has been confirmed, it cannot be cancelled.

Please carefully verify your product selection, size, quantity, and shipping address before completing your purchase.

3. Shipping Address

Customers are responsible for providing complete and accurate delivery information at the time of placing an order.

Please ensure that the following information is correct:

Full name
Complete delivery address
Apartment/Flat/House number, where applicable
Area/Locality
City
State
PIN code
Valid mobile number
Email address

Sash Thee Label will not be responsible for delays, failed deliveries, or additional delivery attempts resulting from incorrect or incomplete information provided by the customer.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process before the order is completed.

Shipping charges may vary depending on the order, delivery location, promotional offers, or other applicable conditions.

5. Estimated Delivery Time

Estimated delivery timelines will be communicated or displayed during the checkout process, where applicable.

Delivery timelines are estimates and may vary depending on:

Delivery location.
Courier partner.
Weather conditions.
Public holidays.
Transportation conditions.
Operational delays.
Government restrictions.
Other circumstances beyond our reasonable control.

An estimated delivery date is not a guaranteed delivery date.

6. Courier & Delivery Partners

Orders may be delivered through third-party courier and logistics partners.

Once your order has been handed over to the applicable courier partner, delivery will be subject to the courier partner's operational processes and delivery network.

We may provide tracking information where tracking is available.

7. Order Tracking

Where tracking information is available, it may be provided to you through email, SMS, WhatsApp, or other communication channels associated with your order.

You may use the tracking information provided by the applicable courier partner to check the status of your shipment.

Tracking information may take some time to become active after the shipment has been handed over to the courier.

8. Delivery Delays

While we make reasonable efforts to ensure timely delivery, delays may occur due to circumstances beyond our control.

These may include:

Severe weather.
Natural disasters.
Transportation disruptions.
Courier operational issues.
Public holidays.
Strikes.
Government restrictions.
Address-related issues.
High-volume periods.
Other unforeseen circumstances.

We will make reasonable efforts to assist you where possible, but we cannot guarantee delivery within a specific timeframe unless expressly stated otherwise.

9. Failed Delivery

A delivery may fail because of circumstances including:

Incorrect or incomplete address.
Incorrect PIN code.
Incorrect phone number.
Customer unavailable at the delivery address.
Customer refusing to accept the shipment.
Multiple unsuccessful delivery attempts.
Other circumstances attributable to the customer.

If a shipment is returned to us because of a failed delivery attributable to the customer, any further action, re-shipping, or applicable charges may be determined on a case-by-case basis.

10. Incorrect or Incomplete Address

Please carefully verify your delivery address before placing your order.

Once an order has been confirmed, changes to the shipping address may not be possible.

If an incorrect or incomplete address results in a failed delivery or return to sender, Sash Thee Label will not be responsible for the resulting delay.

11. Damaged Package at Delivery

If you receive a package that appears visibly damaged, opened, tampered with, or otherwise compromised, please document the condition of the package by taking photographs or videos where possible.

sashtheconfidentyou@gmail.com

Please provide your order number and relevant photographs/videos so that we can review the matter.