Terms of service

Last Updated: 22 September 2026

Welcome to Sash Thee Label.

These Terms of Service ("Terms") govern your access to and use of the Sash Thee Label website, including all information, content, features, products, tools, and services available through the website (collectively, the "Services").

The Services are operated by Sash_Thee_Lable and are powered by Shopify, which provides the e-commerce platform that enables us to provide the Services.

By accessing or using our website, creating an account, browsing our products, or placing an order, you agree to be bound by these Terms of Service and our applicable policies. If you do not agree with these Terms, please do not use the website or place an order.

1. About Sash Thee Label

The website is operated by:

Sash Thee Label

Address:
B-101, Chintan Society,
Opp. Amba Mata Temple, GIDC, Koparali Road,
396195, Gujarat, India

Email: sashtheconfidentyou@gmail.com

In these Terms, "Sash Thee Label", "we", "us", and "our" refer to Sash Thee Label.

"You", "your", or "customer" refers to any person who accesses, browses, or purchases products through our website.

2. Acceptance of Terms

By using our website, you confirm that:

You have read and understood these Terms of Service.
You agree to comply with these Terms.
You agree to comply with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other applicable policies published on our website.
The information you provide to us is accurate and complete.
You will use our website only for lawful purposes.

If you do not agree to these Terms, please discontinue use of our website.

3. Eligibility

You must be legally capable of entering into a binding agreement under applicable law to place an order through our website.

If you use our website on behalf of another person or organization, you confirm that you have the authority to act on their behalf.

Our Services are not intended for children.

4. Website Use

You agree to use our website only for lawful and legitimate purposes.

You must not:

Use the website for any unlawful, fraudulent, or unauthorized purpose.
Attempt to gain unauthorized access to our website, servers, accounts, or systems.
Interfere with the security or operation of the website.
Introduce viruses, malware, malicious code, or other harmful material.
Use bots, scraping tools, or automated systems to access or collect information from the website without our permission.
Copy, reproduce, modify, distribute, or commercially exploit our website content without our prior written permission.
Use our website to impersonate another person or entity.
Engage in any activity that may damage our website, business, reputation, or other customers.

We reserve the right to restrict or terminate access to our website where we reasonably believe that these Terms have been violated.

5. Products and Product Information

We make reasonable efforts to ensure that the product information displayed on our website is accurate and up to date.

This may include:

Product photographs.
Product descriptions.
Product names.
Sizes.
Colours.
Materials.
Product specifications.
Prices.
Availability.

We use photographs of the actual products on our website and official social media channels to provide customers with a clear representation of the products.

However, minor differences in colour or appearance may occur due to photography lighting, screen settings, display technology, brightness, or colour calibration on individual devices.

Such minor variations do not necessarily indicate that the product supplied is different from the product displayed.

6. Product Availability

All products displayed on our website are subject to availability.

Adding a product to your cart or wishlist does not guarantee that the product will remain available until the order is completed.

We reserve the right to:

Limit quantities.
Remove products.
Change product availability.
Correct product information.
Update product specifications.

If a product becomes unavailable after an order has been placed, we may contact you regarding the available options.

7. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may change from time to time without prior notice.

Applicable taxes, shipping charges, or other charges, where applicable, will be displayed during checkout.

While we make reasonable efforts to maintain accurate pricing, errors may occasionally occur.

If an order is placed based on an obvious pricing error, we reserve the right to contact you before processing the order and provide the applicable options.

8. Orders

When you place an order through our website, you are requesting to purchase the selected products.

After placing an order, you may receive an order confirmation acknowledging that we have received your order.

An order is subject to product availability, successful payment, and other applicable conditions.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases involving:

Product unavailability.
Pricing or product information errors.
Payment failure.
Suspected fraudulent or unauthorized activity.
Incorrect or incomplete customer information.
Duplicate or unusual orders.
Violation of these Terms.

If an order cannot be fulfilled after payment has been received, the applicable amount will be handled in accordance with our Return & Refund Policy.

9. Order Confirmation and Cancellation

Please carefully review your product selection, size, colour, quantity, shipping address, and contact information before completing your purchase.

Once an order has been confirmed, it cannot be cancelled.

Customers are responsible for ensuring that all order information is correct before placing the order.

For more information, please refer to our Return & Refund Policy.

10. No Returns and No Exchanges

All purchases from Sash Thee Label are final sale.

We do not accept returns or exchanges for:

Change of mind.
Change in preference.
Size or fit issues.
Colour preference.
Incorrect size selected by the customer.
Incorrect product selected by the customer.
Personal preference after receiving the product.

Customers should carefully review product details, images, available size information, and other product information before placing an order.

For complete details, please refer to our Return & Refund Policy.

11. Damaged, Defective or Incorrect Products

We take reasonable steps to ensure that products are checked before dispatch.

If you receive a product that is damaged, defective, or different from the product you ordered, please contact us at:

sashtheconfidentyou@gmail.com

Please provide your order number and relevant photographs or other information requested by our team.

We will review the issue and determine an appropriate resolution where the issue is attributable to us or the product is confirmed to be defective or incorrectly supplied.

Any applicable remedy will be subject to verification, our Return & Refund Policy, and applicable law.

12. Payment

Sash Thee Label currently does not offer Cash on Delivery (COD).

Orders must be paid using the payment methods available during checkout.

An order will be processed after successful payment confirmation.

Payment transactions may be processed through third-party payment service providers.

You agree not to use fraudulent, unauthorized, or illegally obtained payment methods.

If a payment is unsuccessful, reversed, or identified as potentially unauthorized or fraudulent, we may cancel or place the order on hold.

13. Shipping and Delivery

Orders will be shipped to the address provided during checkout.

Delivery timelines may vary depending on the destination, courier service, operational conditions, weather, public holidays, and circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping and contact information.

For detailed information regarding shipping, please refer to our Shipping Policy.

14. Customer Account

Certain features of our website may allow you to create a customer account.

You are responsible for keeping your account credentials confidential and for activities conducted through your account.

You agree to:

Provide accurate information.
Keep your account information updated.
Keep your password confidential.
Notify us if you believe your account has been accessed without authorization.

We reserve the right to suspend or terminate accounts where reasonably necessary to protect our website, customers, business, or where an account is used in violation of these Terms.

15. Promotions and Discount Codes

We may offer promotional campaigns, discount codes, offers, or other special promotions from time to time.

Individual promotions may have additional terms and conditions.

Unless otherwise stated:

Promotional offers may not be combined with other offers.
Discount codes must be used within the applicable promotional period.
Certain products may be excluded from promotions.
Promotions may be subject to minimum purchase requirements or other conditions.
We reserve the right to modify or withdraw promotions, subject to applicable law.
Discount codes may not be sold, transferred, duplicated, or misused.

16. Intellectual Property

All content available on our website, including but not limited to:

Sash Thee Label name and branding.
Logos and trademarks.
Product photographs.
Product descriptions.
Website design and layout.
Graphics.
Illustrations.
Text.
Videos.
Icons.
Other visual and written content.

is owned by or licensed to Sash Thee Label and is protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial purposes.

You may not copy, reproduce, modify, distribute, publish, sell, license, or commercially exploit our content without our prior written permission.

17. Customer Reviews and User Content

Where our website allows customers to submit reviews, photographs, comments, feedback, or other content, you agree that the content:

Is truthful and based on your genuine experience.
Does not violate applicable law.
Does not infringe the rights of another person or organization.
Does not contain defamatory, abusive, threatening, obscene, misleading, or unlawful material.
Does not contain viruses, malware, or harmful code.

By submitting content to us, you grant Sash Thee Label a non-exclusive, royalty-free right to use, reproduce, display, publish, and distribute the content for legitimate business, marketing, promotional, or operational purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

18. Third-Party Services

Our website may use third-party services and providers, including payment gateways, shipping providers, analytics services, marketing platforms, customer support tools, hosting services, and other technology providers.

These third parties may operate under their own terms and privacy policies.

We are not responsible for the independent policies or practices of third-party service providers except where required by applicable law.

19. Shopify

Our online store is powered by Shopify.

Shopify provides the e-commerce platform and technology infrastructure that enables us to provide our Services, including aspects of website operation, checkout, account functionality, and related services.

Your use of our website may therefore involve interaction with Shopify and other service providers.

For information regarding the handling of personal information by Shopify, please refer to the applicable Shopify privacy documentation.

20. Third-Party Websites and Links

Our website may contain links to websites, applications, or platforms operated by third parties.

We do not control and are not responsible for the content, availability, security, privacy practices, or terms of third-party websites.

You should review the applicable terms and privacy policies of any third-party website you access.

The inclusion of a third-party link does not necessarily constitute an endorsement of that website, service, product, or operator.

21. Privacy

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, process, disclose, retain, and protect personal information when you visit our website, communicate with us, create an account, or make a purchase.

Please review our Privacy Policy for further information.

22. Website Availability

We make reasonable efforts to keep our website available and functional.

However, we do not guarantee that:

The website will always be available.
The Services will always be uninterrupted.
The website will always be error-free.
All information will always be completely accurate or current.
The website will always be free from viruses or other harmful components.

We may temporarily suspend, modify, restrict, or discontinue all or part of the website for maintenance, security, technical, operational, or business reasons.

23. Disclaimer

To the maximum extent permitted by applicable law, the website and its content are provided on an "as available" basis.

We do not guarantee that the website will always meet every customer's individual requirements or that access to the website will always be uninterrupted or error-free.

Nothing in these Terms is intended to exclude or limit any rights, warranties, remedies, or protections that cannot legally be excluded or limited under applicable law.

24. Limitation of Liability

To the maximum extent permitted by applicable law, Sash Thee Label shall not be liable for indirect, incidental, special, consequential, or other losses arising from your use of the website or purchase of products, except where such liability cannot legally be excluded or limited.

Nothing in these Terms is intended to limit any liability or customer rights that cannot legally be limited under applicable law.

25. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Sash Thee Label, its owners, employees, representatives, service providers, and affiliates from claims, liabilities, damages, losses, costs, and expenses arising from:

Your misuse of the website.
Your violation of these Terms.
Your violation of applicable laws.
Your infringement of third-party rights.
Content submitted by you that violates these Terms or applicable law.

26. Force Majeure

We shall not be responsible for delays or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, extreme weather, fire, flood, epidemic or pandemic-related disruptions, strikes, transportation disruptions, government restrictions, telecommunications or internet failures, supplier disruptions, or other events beyond our reasonable control.

27. Changes to These Terms

We may update or modify these Terms of Service from time to time to reflect changes to our business, website, products, services, legal requirements, or other operational requirements.

The updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after the updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

28. Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, disputes arising out of or relating to these Terms, the website, or purchases made through the website shall be subject to the jurisdiction of the competent courts in Gujarat, India.

29. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be modified or removed to the minimum extent necessary, and the remaining provisions will continue to remain in full force and effect.

30. Entire Agreement

These Terms of Service, together with the policies and terms expressly referenced on our website, constitute the terms governing your use of the website and purchase of products from Sash Thee Label, subject to applicable law.

These policies may include:

Privacy Policy
Return & Refund Policy
Shipping Policy
Any applicable promotional terms
Other policies published on our website

31. Contact Us

If you have any questions regarding these Terms of Service, our website, products, or your order, please contact us: